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Support

Constance — nutrition and fitness coach. Official support page.

A question, a problem, a request? Write to us:

contact@constance.cloud

We reply within 48 business hours, in English or French.

Report content or an account

Constance hosts content published by its members (posts, meal photos, recipes, private messages). Anything inappropriate can be reported, and its author blocked, straight from the app:

Every report is reviewed by our team. Content that breaches our terms is removed, and the account involved may be warned, suspended or deleted. You can also report content by e-mail at contact@constance.cloud, quoting the username concerned.

Manage or cancel a subscription

Subscriptions bought in the iOS app are managed by Apple: iPhone Settings → your name → SubscriptionsConstance. On Android, use the Play StorePayments and subscriptions. Cancelling takes effect at the end of the current period; access stays open until then.

Delete your account

Deletion happens in the app: My accountDanger zoneDelete my account. It is permanent and erases your profile, your tracking data, your posts and your messages. A subscription bought through the App Store or the Play Store must be cancelled separately from your phone.

Personal data

Access, rectification, portability, erasure, objection: write to contact@constance.cloud. Full details are in our privacy policy.

Health and safety

Constance is not a medical device and does not replace advice from a healthcare professional. Calculations and recommendations are informational: their scientific sources are public.

Documents

Version française